As a corollary to fulfil its Mission, the Institution aspires having
its Employees acknowledged by the Customers and the Market as the best
team of professionals in financial products and services aimed at the
The successful accomplishment of the Mission depends on a set of values
and behaviours which are part of the Institution ideals, among which
Respect for Employees
All Employees deserve and will have ensured the respect and courtesy.
The Institution will enhance the diversity of their origins or profiles,
which represent for it an instrument of enrichment, and will ensure
conditions and environment that promote the fulfilment of their personal
and professional goals.
Compliance with the Institution Standards
The performance of all Employees will be rigorously guided by
the rules and recommendations of the Institution, which comprise its
internal control environment, inspired by the legal structure of the
Outstanding contributions, whether brought by employees or teams are
critical factors for the success of the Institution. Such contributions
will be, in any level of the organization, appreciated and recognized.
The achievement of the Institution Mission and goals is beyond the reach
of the work of a single person, but it requires the coordinated contribution
of all, in an honest, transparent and challenging collaboration environment.
Both the fairness of the purposes and processes as the paths taken by
the Institution should be visible and understood by all, Employees,
Customers, Shareholders, Market and Community.
Emphasis on Integrity of the actions
The Company reaffirms its determination to be and be perceived as conducting
business to meet the highest standards of integrity and which are, in
its content and its processing, of unquestionable probity.
Incentives for active inclusion in the financial environment The representatives
of the Institution in its various segments will be stimulated to participate
dynamically and constantly in the corporate and class entities, offering
them whenever possible their contribution. From this interaction improvements
of common interest to
all parties shall be born.
Social Responsibility to the Community
Offer Services that enable the customer’s business growth.